The flat Ecsta Chelsea boot is an addictive must-have that’s hard to give up once on your feet. A classic among classics, its ultimate comfort and inimitable style make it one of Patricia's essentials. With a 2 cm heel, the Ecsta is the perfect companion for strolling around and enjoying your most delightful activities.

The leather used by Patricia is of excellent quality, but like all fine materials, it requires regular maintenance. If you want your shoes to always remain in excellent condition, it is important to waterproof your suede leather boots before the first use, and then frequently if you want to keep them in good condition. Avoid prolonged exposure to sun and water. If the material is bleached, it is recommended to use a suede renovator spray in the color of your shoe. Don't wait too long to have a protective sole placed by a skilled shoemaker. Areas to avoid when wearing Patricia: Amazon, Sahara, Tundra, Arctic Circle, punk concerts, shooting galleries, bowling alleys, the New York Marathon, the metro on strike days, and extremist party rallies.

🇫🇷 Mainland France

In-store pickup – FREE
Collect your items immediately after placing your order in our store located at 20 rue Beaurepaire, 75010 Paris.

Standard delivery – €3.90 (from one pair)
Shipment via Colissimo for all orders placed before 1 p.m., Monday to Friday.
Estimated delivery time: 48 hours.
Orders placed after 1 p.m. on Friday are shipped the following Monday*.

Express delivery – €9
Colissimo home delivery within approximately 48 hours, to the address of your choice, for all orders placed before 1 p.m., Monday to Friday.
Orders placed after 1 p.m. on Friday are shipped the following Monday*.

🇪🇺 Europe

Standard delivery – FREE
When the standard service is available in the destination country, delivery is free of charge.

Express delivery – paid
Express delivery rates vary depending on the destination country (between €10 and €16 depending on the zone).
Estimated delivery time: 3 to 8 business days.

Availability of pick-up points depends on the country and geographical area.

🌍 International (outside Europe)

Express delivery

For certain international destinations, standard delivery is not available.
👉 In this case, express delivery is automatically offered.

For other international countries, shipping fees and delivery times vary depending on the destination, in accordance with our pricing grid.

⏱️ Estimated delivery time: between 5 and 30 days depending on the country.

📦 Delivery assistance

For any issue with a parcel shipped within France, you can contact Colissimo at 3631.
For parcels shipped to another country, please contact +33 810 821 821 with your tracking number.

Click & Collect: for all in-store pickup orders, the return period starts from the purchase date (and not the pickup date).
After 15 days: no exchanges or refunds.

If you change your mind, you may return your order within a maximum of 14 days*, in accordance with the conditions outlined below.

🇫🇷 Mainland France

Free in-store returns
You may return your items free of charge at our store located at 20 rue Beaurepaire, 75010 Paris.

Colissimo return – Mainland France.
Paid return starting from €5.90.

The return request must be made via your customer account or through the return portal available at the bottom of our website, using your order number.

🇪🇺 Europe

For orders delivered within Europe, return shipping costs are borne by the customer and depend on the shipping method selected at checkout:

• Standard return: return fees apply according to the destination country, in accordance with the Standard rate indicated in the applicable pricing table.
• Express return: return fees apply according to the destination country, in accordance with the Express rate indicated in the applicable pricing table.

The corresponding amount will be deducted from your refund.

The return request must be made via your customer account or through the return portal available at the bottom of our website, using your order number.

🌍 International (outside Europe)

For orders delivered outside Europe, returns are also subject to a fee and vary depending on the country and the original shipping method:

• Standard return: when available, fees are applied according to the Standard rate of the destination country.
• Express return: fees are applied according to the Express rate of the destination country.

The corresponding fees will be deducted from the refund.

The return request must be made via your customer account or through the return portal available at the bottom of our website, using your order number.

Need help?

Click & Collect: for all in-store pickup orders, the return period starts from the purchase date (and not the pickup date).
After 15 days: no exchanges or refunds.