Registration on the Site is free and necessary for its advanced features such as retrieving order history, participating in the loyalty program or receiving the Company's newsletter.
To access these services, the Customer must create a Customer Account by registering on the Site through the registrer's tab.When registering on the Site and creating a Customer Account, the Customer chooses a login
and a password which are strictly personal, confidential and non-transferable. The information communicated by the Customer at the time of his registration and at each use of the Site is kept by the Company under the conditions, in particular the duration, fixed by the laws and regulations
in force in France.
The Customer agrees not to allow a third party to access and/or use his Customer Account. The
Client is solely responsible in case of use, even without his knowledge, of his Client Account and/or password by a third party, and he alone shall bear the consequences thereof. The Client undertakes to inform the Company without delay of any use by a third party of his Client Account and/or password.
The Client agrees to comply with the following cumulative conditions: the Client must fill in the
fields of the registration form on the Site and agrees to provide the Company with complete and
accurate information. In particular, the Client must indicate his postal and telephone details as
well as his e-mail address.
In order for the Company to provide a quality service, the Client agrees to update, as soon as
possible, the information provided through his Client Account, in particular concerning his postal
and bank details as well as his e-mail address. The Client is solely responsible for any direct or
indirect prejudice that he may suffer in the absence of updating this information, the consequences of which he alone shall bear.
The Products offered for sale on the Website are precisely described in their respective file, with the greatest possible accuracy, in particular with regard to their price, size and particularity.
Customers are particularly advised to be aware of the possible differences in size between the models and shapes of the Products.
In order to facilitate and accompany the choice of its Customers, the Company provides them with a size guide for each model concerned as well as a Customer Service for any question or clarification.
The photographs and illustrations accompanying the Products on the Site have no contractual value and do not engage the responsibility of the Company.
Unless expressly authorized by the Company, the Client is prohibited from creating or using other Client Accounts than the one initially created in his name on the Site, either under his own identity or that of a third party.
The offers of the Products and the prices appearing on the Site are valid as long as they are visible and available for sale.
However, the Customer is reminded that the fact of adding to the basket does not mean that the order has been validated.
For any question about the Products, the Site, the present General Conditions, the Customer Service of the Company can be contacted:
- by phone from Monday to Saturday from 9:30 am to 5:30 pm at +33 (0)1 42 02 35 85 (cost of a local call in France);
- by email at the following address contact@patriciablanchet.com ;
- by mail to the following address BIBL Company - 20 rue Beaurepaire - 75010 Paris.
The Customer can place an order:
- on the website via his customer account;
- directly in the store.
On the Website, the order of the Products is formalized according to the following steps:
1- Choice of the Products by the Customer in the basket;
2- Validation of the basket;
3- Customer identification on the Site/Creation of a Customer Account by the User/Guest Order
4- Choice of the mode of delivery by the Customer;
5- Customer's choice of payment;
6- Acceptance of the General Conditions by the Customer ;
7- Validation of the payment by the Customer;
8- Validation of the order by email from the Company to the Customer
Any order implies acceptance by the Customer of the prices and description of the Products available for sale.
The Customer is strongly advised to keep a copy of his order on paper or on a reliable and durable recording medium. In the absence of validation of the order by the Company, the order shall not be deemed to be taken into account.
The Company undertakes to honour the orders received on the Site and duly validated within the limits of available stocks.
If one or more Products ordered on the Site are not available, the Company undertakes to inform the Customer by email or telephone. The order of the Product will then be cancelled and its price refunded except in case of exchange with another model, the rest of the order remaining firm and definitive.
The Company reserves the right to cancel or refuse any order from a Client for a legitimate reason, such as a difficulty in supplying a Product, a problem with the order or delivery, the abnormality of the order or when there is a dispute concerning a previous order and in particular its payment or following the systematic return of the Product(s) by the Client. The Company's responsibility cannot be engaged in this respect.
The Company reserves the right to limit the number of Products purchased by a Customer on the Site. For any order of more than 5 Products on the Site, please contact the Company's Customer
Service.
The Company will inform the Customer only by email. The Customer is therefore requested to
check his email box regularly.
Prices and payment
The prices of the Products on the Site are in euros, all taxes included for purchases in the European Union, excluding delivery costs which vary according to the desired delivery location.
The Company reserves the right to modify its prices at any time without notice. The Products will be invoiced on the basis of the prices in force at the time the order is validated by the Company.
The payment of the Products is made in euros on the Site by :
- credit card: Visa, Carte Bleue, Mastercard, American Express, 3 (three) free instalments with
Klarna
- Paypal account
- unexpired gift card
The Company uses for the Site a secure mode of payment from its provider Mollie. The banking
data communicated by the Customer are directly transmitted encrypted, without passing through
the Site.
In accordance with article L. 132-2 of the French Monetary and Financial Code, the commitment
to pay by means of a payment card is irrevocable. By communicating his credit card information,
the Client authorizes the Company to debit his credit card for the amount corresponding to the price of the order placed on the Site.
To this end, the Customer confirms that he is the holder of the bank card to be debited and that the name on the bank card is indeed his. The Customer communicates the sixteen digits and the expiry date of his bank card as well as, if necessary, the numbers of the visual cryptogram.
In the event that it is impossible to debit the price of the order, the sale of the Products will be
immediately cancelled by operation of law and the order cancelled. The Company implements all
the means to ensure the confidentiality and the safety of the data transmitted on the Site by the means of its provider Mollie.
The Customer agrees to pay the full price when ordering.
The order will be validated by the Company only if the full price is received by the Company.
The Products shall remain the property of the Company until full payment of the price by the
Client.
